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Terms & Conditions 

LawnCare NZ Guarantee & Terms of Trade

Commitment to Quality
 

LawnCare NZ operates as an independently owned and managed business. Each of our specialists is trained to the highest industry standards, ensuring professional workmanship and outstanding results on every job.
 

We stand behind our work. If you are not satisfied, we will return to address the issue. If the problem remains unresolved, you will not be charged for the unsatisfactory portion of the service.


All LawnCare NZ staff undergo comprehensive background checks (criminal, credit, traffic, and references) before being engaged. Our team members wear official LawnCare NZ uniforms, carry photo ID, and maintain full insurance cover for your protection.


Terms and Conditions of Trade


By accepting a Quote issued by LawnCare NZ (the “Quote”), you acknowledge and agree to be bound by these Terms and Conditions.
 

  1. Scope of Services

    • LawnCare NZ will perform the services specified in the Quote (“Services”).

    • All prices are GST inclusive unless otherwise stated.
       

  2. Customer Obligations

    • You must provide reasonable access and accurate information necessary for us to perform the Services.
       

  3. Payment

    • Payment in full is due upon receipt of invoice unless otherwise agreed in writing.

    • Preferred payment methods are the secure “Pay Now” link on your invoice or direct bank transfer.

    • Overdue payments will accrue interest at 1.5% per month, compounded monthly, until paid in full.
       

  4. Default & Recovery

    • If payment is not made, you will indemnify LawnCare NZ for all costs incurred in recovery, including solicitor–client costs and collection agency fees.

    • LawnCare NZ reserves the right to suspend or terminate services in the event of non-payment.
       

  5. Variations & Additional Work

    • Quotes are valid for 30 days unless stated otherwise.

    • Any unforeseen work or additional materials required will be charged separately after consultation with you.
       

  6. Ownership of Goods

    • Any goods or materials supplied remain the property of LawnCare NZ until paid for in full.

    • Risk passes to you upon delivery.
       

  7. Liability

    • While we exercise all reasonable care, LawnCare NZ accepts no liability for indirect, consequential, or special losses, including loss of profit.

    • Our total liability will not exceed the amount paid for the Services.

    • We are not liable for delays or failures caused by events beyond our control.
       

  8. Consumer Guarantees

    • Where Services are acquired for business purposes, the Consumer Guarantees Act 1993 does not apply.

    • Where you are a consumer, your rights under the Consumer Guarantees Act 1993 remain unaffected.
       

  9. General Provisions

    • Invalid or unenforceable provisions will not affect the remainder of these Terms.

    • These Terms are governed by New Zealand law.

    • LawnCare NZ reserves the right to amend these Terms with notice.

Terms & Conditions
Privacy Policy

Privacy Policy

LawnCare NZ Privacy Policy

At LawnCare NZ, your privacy is a matter we take seriously. This Privacy Policy outlines how we collect, use, store, and protect information obtained through our website and services. By accessing or using our website, you acknowledge and agree to the terms set out below.

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The Office of the Privacy Commissioner provides further details of the New Zealand Privacy Act 2020, which governs the handling of personal information in New Zealand.
 

Information We Collect
 

  1. Personally Identifiable Information (PII)

    • This may include, but is not limited to: your name, phone number, email address, and other contact details.

    • You provide this information voluntarily when registering for services, requesting quotes, or contacting us.

    • While providing such information is optional, certain services may not be available to you without it.
       

  2. Aggregated Data

    • Our systems automatically collect non-identifiable data such as site traffic, IP addresses, device type, browser, and domain source.

    • This data is used for analytical purposes only and is not linked to your personal identity.
       

How We Use and Share Your Information
 

  • Service Delivery: Your information is used to process requests, provide quotes, complete transactions, verify your identity, and deliver the services you have requested.

  • Business Operations: Aggregated, non-identifiable data may be shared with advertisers, business partners, or third parties for analysis and marketing purposes.

  • Legal Obligations: We may disclose personally identifiable information when required by law or regulatory authorities.

  • Authorised Sharing: With your explicit consent, we may share your details with specified third parties.

  • LawnCare NZ Members: Your information may be shared internally only to the extent necessary for delivering the services requested.


LawnCare NZ will retain personal information only for as long as is reasonably necessary to fulfil its purpose or as required by law.

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Cookies
 

  • Cookies are small files stored on your device that allow our servers to recognise you.

  • Cookies do not collect personal information but provide technical details such as your IP address, platform, and browser type.

  • Cookies enable us to:

    1. Track website traffic and user trends.

    2. Display relevant content to enhance your browsing experience.

    3. Allow you to access member services without re-entering login credentials.
       

You may disable or delete cookies through your browser settings. However, some features of our website may not function as intended without them.
 

Third Parties and External Links
 

This Privacy Policy applies solely to LawnCare NZ websites. We are not responsible for the privacy practices of external advertisers, partners, or linked websites. You should review their privacy policies before providing personal information.

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Opting In and Out
 

  • You may opt in or out of marketing communications and member services at any time.

  • Any changes to your preferences will be honoured promptly.
     

Changes to This Policy
 

LawnCare NZ reserves the right to amend this Privacy Policy at any time to reflect operational or legal changes. Updates will be posted on our website, and continued use of our services constitutes acceptance of any revised terms.

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Your Rights Under the Privacy Act 2020
 

  • You have the legal right to access and request correction of your personal information held by LawnCare NZ.

  • To exercise these rights, please contact us during business hours (Monday–Friday, 9:00 am – 5:00 pm) at:


Phone: 0800 11 55 77
Email: info@lawncarenz.co.nz

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